Questions
about your account? |
CREDIT LINES |
| Do we offer a line of credit? NO. At
this time in order to offer our products at the lowest possible prices we do not offer any
credit line accounts. All sales require payment in full by methods listed below. |
CREDIT CARD TRANSACTIONS |
 
WE ACCEPT Master Card, Visa &
American Express and Discover cards.
Questions about credit card transactions may be resolved by Emailing or
telephoning the Accounting Dept of
Seedland, Inc.: See our policy below concerning refunds
on credit card accounts. Credit Card orders are
shipped the same or next day after charging your card
account.
NOTE:
We reserve the right to cancel any orders for products or seeds in which either the
items are no longer available or discontinued. On items in which the
pricing was listed incorrectly online due to an error in pricing correctly, we will
contact you with the corrected price. For our retail customers we
will offer you the wholesale price for that particular item,
however pricing errors will NOT be honored at the incorrect
"error" price. Sales are not completed & accepted until
payment is received or processed.
For added
security, we do NOT process credit card orders live
online. Your order is first reviewed by a sales specialist
for any changes, questions or corrections. After review your
order is then processed securely and items are scheduled for
shipment. On orders in excess of $1000.00 we reserve the right
to require additional proof of card ownership. Orders overseas
are NOT processed by credit card. Sales are not completed &
accepted until payment is received or processed.
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CHECKS OR MONEY ORDERS
- COD |
COMPANY OR PERSONAL CHECKS:
All business (company) and personal checks are deposited on receipt.
Orders are held for 10 days before shipping, as is the standard business policy in the
phone/mail order business. This is to make sure that your check clears. There
will be a $20 service charge added to any bad check. Questions about your check
should be made to our Accounting Dept.
Read our Shipping page for more information about
your order.
MONEY ORDERS OR CASHIERS CHECK:
Orders received
with a money order or cashiers check are shipped same day as
receipt. Only US money order or cashiers bank checks are accepted. Improper
documents will be promptly returned.
All business (company) and personal checks are deposited on receipt.
Orders are held for 10 days before shipping, as is standard business policy in the
phone/mail order business. This is to make sure that your check clears. There
will be a $20 service charge added to any bad check. Questions about your check
should be made to our Accounting Dept.
Read our Shipping page for more information about
your order.
MONEY ORDERS OR CASHIERS CHECK:
Orders received
with a money order or cashiers check are shipped same day as
receipt. Only US money order or cashiers bank checks are accepted. Improper
documents will be promptly returned.
COD ORDERS:
COD orders are shipped daily. COD fees are added to
all other order costs. Payment on COD orders must be
by cashiers check or commercial money order. You will be
contacted with the account fee. Currently COD fees
on UPS shipped orders is a $5.00 surcharge. - Sorry, we
can NOT ship orders COD purchased at Trophyhunter.com.
|
| INVOICES |
| A copy of your invoice is
included with each order. For your security credit
card receipts are not sent
with order. You may request a copy of the credit
card charge receipt at any time to be mailed. If you need an additional or replacement copy
of your invoice - email Accounting Dept at Seedland.com.
No
credit card information will be released except in mail directly sent to the card owner.
We do not send credit card information such as
your account numbers, with your order invoice and package. This
documentation is stored at our sales office and a copy will be
mailed upon request. We follow this policy so as to
ensure a higher security standard for your account data,
as often it is unknown who may actually open the
merchandise package.
|
| HOW
TO CONTACT ACCOUNTING |
Our Accounting Department can be contacted in two ways:
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REFUNDS
& RETURNS |
Refunds are normally limited to orders of less
than $100. Orders over $100 are sold as a FINAL SALE.
For information or questions about
guarantees or refunds on seeds or merchandise, please
contact Seedland by phone or email.
Any returned merchandise must be unopened and returned in original carton within 60 days of
purchase. There are specific requirements on the return of
seeds. If you need to return products, send the
un-opened / un-used product with a copy of your original invoice receipt to
address below - Make sure you read our page on
product returns before returning ANY item, and that your
return is within the return time allowed on purchase. All
returns are subject to restocking fees.
Seedland, Inc.
Refund Department
9895 Adams Road
Wellborn, FL 32094
Purchases paid for by credit card will
receive a credit to the charged account. All other refund payments will be
reimbursed by company check within 10 days of merchandise receipts.
SEEDLAND
PRICING:
We reserve the right to change prices at any time. In most cases we
will honor the listed price on orders already placed on items in
which the price has changed. This policy does NOT apply to
online errors in pricing. We try
to price our products at a fair price based on our cost and the
cost of conducting business (rent, employees salaries, electric,
insurance, etc.). If you have any questions about the
price of an item or seeds, please call us. Please note
that for large orders (generally 1000 lbs. on seeds), additional
discounts may be available. Some items are automatically
discounted online.
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